Handling Transformation with a Target Operating Model

How to create a target operating model to know what needs to happen for change to be implemented and its impact

Have you ever been in a situation where a project has been delivered successfully but the users didn’t adapt to the new system, the old way of doing things is still being carried out or people are pulling in different directions and not sure what should be happening.

There could be disappointment that the benefits expected didn't happen. Or maybe the benefits never did stack up to the costs when taking into account the costs of implementing the changes.

These are the type of scenarios that can happen when no target operating model has been planned and there has been no clear vision on what needs to happen to make the changes or the transition plan to get there.

This is what could have been documented and communicated in a target operating model.

To implement a target operating model it is essential that everyone impacted is brought in. The really important thing about your design and implementation of a target operating model is the communication part and making sure everybody else is brought on board, rather than it just being a document handed over at the end that people don't understand. You need to know the right questions to ask, getting access to the right people and following a particular sequence.

This course will teach you what you need to put together a Target Operating Model together and ensure there is a plan to ensure the organisation has the capabilities to support change.

Implementing the lessons learnt on this course will ensure everyone has an understanding of the reason for change and why they were important. The key thing is that the events that need to happen and a plan to achieve it can be identified and communicated clearly as a result of designing and implementing a target operating model using the best practises from this course.

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Handling Transformation with a Target Operating Model

This course can be played on desktop, laptop or mobile
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This course will teach you how to ensure you have the capabilities to support change

  • Outcome

    The outcome will be an understanding of how to create a target operating model so it is known what needs to happen for change to be implemented and its impact.

  • Methods

    The course will consist of videos, other interviews with experts from a variety of different companies, reference sheets you can keep, templates that can be downloaded and used for yourself, quizzes and reflections.

  • Who aimed at

    This course is aimed at business change managers responsible for preparing an organisation for change or to understand whether conducting the changes are worthwhile.

Course Outcomes

By the end of this course, you’ll be able to:

  • Understand what constitutes a target operating model

  • Know why and when you need to look at the target operating model

  • Have the skills to put together a target operating model and who to involve

  • Be able to present a target operating model to senior managers

  • Able to cost a target operating model

  • Be able to instigate changes required for implementing into practice

Bonus material

In addition to the course you may also want to check out the following:

  • Business Analysis Handbook - Techniques and Questions to Deliver Better Business Outcomes

    Best seller on Amazon in 3 book categories and finalist in 2 major industry awards. Getting requirements right is difficult; this book offers guidance on delivering the right project results, avoiding extra cost and work, and increasing the benefits to the organization.

  • BusinessBullet.co.uk - online magazine

    Over 100 articles written by the trainer on Business change, business analysis and project management. All written from a practical perspective and easy to find due to a structured contents page.

Instructor

Managing Director of Business Bullet Helen Winter

Helen Winter is a seasoned professional specializing in guiding clients through the initiation of large, complex projects and programs. With a proven track record in steering numerous companies through significant change and transformation, Helen's expertise is a beacon for those navigating the challenging waters of large-scale projects. As the acclaimed author of the best-selling 'The Business Analysis Handbook' published by Kogan Page, Helen's insights have reached a wide audience. This influential work has been recognized as a finalist in two major industry awards, further cementing Helen's reputation in the field. Beyond her written work, Helen shares her knowledge and insights through her popular blog, 'Business Bullet.' Her thought leadership is also recognized by the Association for Project Management (APM), where she serves on the panel for program management best practices. Helen's multifaceted involvement in the industry underscores her commitment to helping businesses succeed in their project and program management endeavors.

Price

Includes workbooks, video interviews with other industry experts, templates that can adapt for own purposes and live sessions to get your own questions answered.