Stakeholder Engagement and Conflict Resolution

This course would be valuable for individuals who want to build strong relationships with their stakeholders, effectively manage conflicts, and improve communication using techniques and approaches. This course will provide you with the knowledge and strategies to excel in stakeholder engagement and conflict resolution.
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Problems resolved

  • Conflicting Stakeholders

    Many professionals struggle with managing conflicting interests and opinions among stakeholders. This course would provide techniques and approaches to effectively handle such conflicts, fostering better collaboration and alignment.

  • Relationship Building

    Building strong relationships with stakeholders is essential for long-term success. This course would provide guidance on how to establish and nurture positive relationships, fostering trust, cooperation, and mutual understanding.

  • Communication Challenges

    Communication breakdowns can hinder progress and lead to misunderstandings. By incorporating Neuro-Linguistic Programming (NLP) techniques, this course would help improve communication with stakeholders, enabling clearer and more impactful interactions.

  • Ineffective Stakeholder Engagement

    Engaging stakeholders in a meaningful way is crucial for the success of any business. This course would offer insights and strategies to engage stakeholders effectively, ensuring their active participation and support.

  • Conflict Resolution Skills

    Conflict is inevitable in any business setting. This course would equip students with conflict resolution skills, enabling them to address conflicts constructively, find win-win solutions, and maintain positive relationships.

Outcomes

By completing the course on stakeholder engagement and conflict resolution, students can expect to achieve several outcomes that will positively impact their professional lives. Some of these outcomes include:

  • Enhanced Stakeholder Relationships: Students will develop the skills and strategies to build strong, positive relationships with their stakeholders. They will learn how to understand stakeholder needs, effectively communicate with them, and foster trust and collaboration.

  • Effective Conflict Resolution: Students will gain the ability to navigate conflicts and disagreements among stakeholders in a constructive manner. They will learn techniques to manage conflicts, find win-win solutions, and maintain harmonious relationships.

  • Improved Communication Skills: The course will equip students with enhanced communication skills, including the application of Neuro-Linguistic Programming (NLP) techniques. They will learn how to communicate more effectively, understand and influence stakeholders, and convey their messages with clarity and impact.

  • Increased Stakeholder Engagement: Students will learn strategies to engage stakeholders more effectively, ensuring their active involvement and support. They will understand how to identify and address stakeholder concerns, align interests, and create a sense of ownership and commitment.

  • Better Business Outcomes: By applying the knowledge and skills gained from the course, students can expect to achieve better business outcomes. They will be able to navigate stakeholder dynamics more successfully, leading to improved project success rates, enhanced collaboration, and ultimately, greater business success.

Instructor(s)

Managing Director of Business Bullet Helen Winter

Helen Winter is a seasoned professional specializing in guiding clients through the initiation of large, complex projects and programs. With a proven track record in steering numerous companies through significant change and transformation, Helen's expertise is a beacon for those navigating the challenging waters of large-scale projects. As the acclaimed author of the best-selling 'The Business Analysis Handbook' published by Kogan Page, Helen's insights have reached a wide audience. This influential work has been recognized as a finalist in two major industry awards, further cementing Helen's reputation in the field. Beyond her written work, Helen shares her knowledge and insights through her popular blog, 'Business Bullet.' Her thought leadership is also recognized by the Association for Project Management (APM), where she serves on the panel for program management best practices. Helen's multifaceted involvement in the industry underscores her commitment to helping businesses succeed in their project and program management endeavors.